Concierge IT
IT that just works — so you can run your business.
You get a small, dedicated team that already knows your environment — and a direct line to reach them. No tiers, no call center, no being “escalated.” Just responsive, personal IT for businesses that want a trusted partner, not another vendor.
What’s included
Everything you’d expect from an in-house team
Helpdesk & support
One number to call when something is outside your expertise. 30+ years of break/fix experience behind every ticket.
7×24 monitoring
Continuous insight into your infrastructure. We often resolve issues remotely before they reach your team.
Patching & updates
Operating systems, applications and firmware kept current and secure so you are not the next easy target.
Backup & recovery
Tested backups and a real disaster-recovery plan — because data in one place is not a backup.
Network management
Switches, access points, firewalls and VPNs designed, installed and maintained as one system.
Procurement
New computing equipment from the vendors we represent — specced right and configured before it ships.
Two ways to work with us
Call when it breaks, or hand it all to us
Break / Fix
Pay as you go. Great when you have your own people and just need backup.
- Pay only when you need us
- Remote and on-site support
- Hardware repair & replacement
- Project work & one-off fixes
Most popular
Concierge Care
One flat monthly cost. We look after everything proactively, and you have a direct line to us whenever you need it.
- Flat, predictable monthly cost
- Proactive 7×24 monitoring
- A direct line to your team — no phone trees
- One point of contact who knows your business